Managed Dental IT Services
Dental IT Support That Keeps Your Practice Moving
From front-desk computers to operatory workstations, DPS helps keep your practice’s technology working together. Get experienced dental IT support, proactive maintenance, and ongoing protection through one transparent, fixed-cost monthly plan.
Serving dental practices since 2006.
Everyday support
Support for the technology your team uses every day.
When technology interrupts the schedule, your team needs someone who understands the systems and the work that depends on them.
Computers and workstations
Troubleshooting slow computers, freezing applications, login problems, and everyday workstation issues.
Dental software connectivity
Helping resolve access, connection, and performance problems affecting your practice management software.
Digital imaging connections
Troubleshooting the connections between imaging software, workstations, sensors, and cameras.
Networks and Wi-Fi
Keeping the connections between your front desk, operatories, servers, and connected devices dependable.
Servers and shared resources
Managing the systems behind shared files, applications, printing, and practice-wide access.
Vendor coordination
Working with software, equipment, and internet providers when resolving an issue requires more than one company.
Proactive management
Better management starts before something breaks.
Our work continues between support calls. We use enterprise-grade monitoring and management platforms to track system health, organize maintenance, and identify developing problems. Combined with two decades of dental IT experience, these tools help us make informed decisions about your practice’s technology.
- System monitoringVisibility into device health and developing issues.
- Updates and maintenancePlanned attention to supported systems and security updates.
- Consistent configurationOrganized management of computers, accounts, and network settings.
- Technology planningRecommendations for aging equipment, recurring problems, and future needs.
How support works
A clear path from the first call to the next step.
Tell us what’s happening.
Your team contacts DPS and explains the issue and its effect on the practice.
We investigate.
A technician troubleshoots the affected systems and identifies the next steps.
We coordinate the solution.
We work with your team and relevant vendors to move the issue toward resolution.
We document and follow up.
We record the work and identify any further action needed.
Fixed-cost monthly plan
Complete ongoing IT care. One fixed monthly cost.
Your team should feel comfortable asking for help without watching the clock. Our fixed-cost monthly plan brings together unlimited remote support, proactive maintenance, cybersecurity, and backup and recovery, with clearly defined coverage and transparent pricing.
Talk to Our Team- Unlimited remote IT support
- System monitoring and routine maintenance
- Managed cybersecurity protection
- Backup and disaster recovery
- Troubleshooting and vendor coordination
Dental system expertise
We understand how your dental systems work together.
A problem that appears in your dental software may begin with a workstation, a network connection, or an imaging integration. Our experience across dental technology helps us investigate the whole environment and coordinate with the right vendor when needed.
Dental Software & Imaging IntegrationPractice management systems
Software access, workstation connections, server dependencies, and update coordination.
Imaging and digital equipment
Connectivity and workflows involving digital X-rays, intraoral cameras, scanners, and CBCT systems.
Switching to DPS
Changing IT providers starts with a clear plan.
We review your current environment, coordinate the transfer of access and documentation, and plan onboarding around your practice’s needs. You’ll understand what needs to happen and who is responsible for each step.
IT support for existing practicesFAQ
Questions about dental IT support
What is included in the fixed-cost monthly plan?
The plan brings together unlimited remote IT support, monitoring and routine maintenance, managed cybersecurity, and backup and disaster recovery. Email protection is available as an option. We review your practice and explain your coverage and monthly cost before service begins, including any separately quoted equipment or project work.
Can you support our existing computers and dental software?
We start by reviewing your current computers, server, network, and software. Where equipment is aging or no longer supported, we explain the risk and your options before recommending any replacement.
How does our team request help?
Call (800) 991-6499 or email info@digitalpracticesolutions.com. Existing clients can also use the Client Support page. Tell us what is happening and how it is affecting the practice, and a technician will take it from there.
What happens when an issue involves our software or equipment vendor?
We contact the vendor, share what we have found, and work with them toward a resolution. Your team does not have to relay messages between companies.
How do you handle the transition from our current IT provider?
We review your current environment, coordinate the transfer of access and documentation, and plan onboarding around your schedule. You will know what needs to happen and who is responsible for each step.
Let’s talk about better IT support for your practice.
Tell us about your practice and what you’d like to improve. We’ll discuss your needs and walk you through a clear, fixed-cost monthly plan.