Our dental IT specialists have extensive experience in installing, configuring, and supporting most patient management and digital imaging systems. When calling our office, you are connected to an experienced technician who understands your patient management and imaging systems and can immediately troubleshoot, analyze, and help resolve your issues.
A busy dental practice relies on top-notch IT support to resolve issues quickly and avoid disruption to patient care. When time is of the essence, our technicians can log in to your system and fix problems remotely in real time, giving you the peace of mind to focus on your patients and practice. If the issue requires an onsite visit, we have technicians readily available for dispatch.
We install our advanced recovery system on your server and all workstations in your dental practice. This way, we can remotely recover a non-working computer — even if it no longer boots — in a matter of minutes.
When you encounter hardware failure, we minimize your downtime by providing loaner computers. Imagine coming to the office to find that an operatory or pan computer will not turn on. In this case, our technicians get you up and running with a loaner within minutes of their arrival.
We know that resolving IT issues can be expensive, especially when a software or hardware failure disrupts your practice. Instead of waiting for IT issues to arise, like some other IT companies do, we proactively catch issues before they interrupt your operation. For a low monthly fee, you can benefit from all of our services — including unlimited dental IT support, 24/7 monitoring, secure backup, and disaster recovery.
We perform routine software and security updates on your entire system. In addition, we constantly monitor the health of your server, perform remote system and network log checks, and regularly run antivirus and antimalware scans.
With Digital Practice Solutions managing your dental IT system, you will save money and experience less downtime. In addition, you have access to our highly knowledgeable dental IT support specialists who can help with all of your daily IT issues. We resolve most of the issues promptly using remote access and our unique disaster recovery system. This way, we eliminate the need for frequent site visits and guarantee fast recovery of your system.