Your busy dental practice relies heavily on the latest technology to deliver the best patient care and IT issues should be the last thing you need to worry about. As experts in the dental IT field with over 16 years of experience, we know the challenges of getting technology integrated and working correctly.
From small dental practices to large and multi-location, our experts design and recommend systems that meet your specific needs in mind. We serve hundreds of dental practices and are passionate about helping our clients with their daily IT issues. When you need support, you can rely on their expertise to help you resolve your issue.
Our dental IT experts have extensive experience in installing, configuring, and supporting most patient management and digital imaging systems. When calling our office, you are connected to an experienced technician who understands your patient management and imaging systems and can immediately troubleshoot and help resolve your issues.
Prompt Response
Our team is passionate about helping dental practices resolve their issues quickly as we understand the impact a non-working sensor, intra-oral camera, or computer has on their practice. Our technicians can log in to your system and fix most issues quickly and remotely in real time.
Experience Matters
IT issues can be complex and difficult to resolve as each patient management and digital imaging system has its own unique configuration, we serve hundreds of dental practices and have spent a significant amount of time troubleshooting various issues. Our goal is to resolve many chronic issues to avoid constant disruption to your practice.
Fixed All-inclusive Monthly Fees
Our fees are structured as a flat monthly fee for unlimited remote IT support, 24/7 monitoring, cybersecurity protection, and disaster recovery. This way, you can budget your cost of IT accordingly and don’t have to worry about being charged extra in case you have a major issue that takes much longer to resolve.
Routine Updates and Maintenance
We perform routine software and security updates on your entire system. In addition, we constantly monitor the health of your server and perform remote system and network log checks.
Faster Resolution — Less Downtime
With Digital Practice Solutions managing your dental IT system, you will save money and experience less downtime. In addition, you have access to our highly knowledgeable dental IT support specialists who can help with all of your daily IT issues. We resolve most of the issues promptly using remote access and our unique disaster recovery system. This way, we eliminate the need for frequent site visits and guarantee fast recovery of your system.
