Regardless of practice size, today’s dental offices face real threats from cyber criminals who want to gain access to patients’ electronic medical records. That’s why many of today’s malicious attacks — including viruses, malware, ransomware, and direct attacks on your network — are becoming more targeted and sophisticated.

Our advanced monitoring and filtering system provides robust network security protection against all types of attacks 24 hours a day, 365 days a year. We monitor software processes and all hardware, including workstations, and — most importantly — servers.

Server monitoring alerts us in real time to many issues. From hardware failure to system slowdown, issues generate alerts to our monitoring center where knowledgeable technicians quickly respond and troubleshoot the problem. Without this type of proactive monitoring, an IT company is just waiting for issues to arise instead of catching them before they become catastrophic failures.

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24/7 Network & System Monitoring

With our proactive 24/7 network and system monitoring, we can detect harmful problems that could cause system failure or data loss and take preventative actions before they can cause real damage. Our system monitors your network, server, and all workstations in real time.

Real-Time Network Threat Alerts

Our system alerts us in real time about the latest blended threats, including software vulnerabilities, intrusions, viruses, malware and other malicious attacks on your network. For example, if our system blocks a virus or any kind of intrusion on your network, we are instantly alerted and can track the user and the computer that initiated the attack.

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Backup System Monitoring

There’s no question that it’s critical to backup your system. But because a backup process can stop running at any time for a number of reasons, it needs real-time monitoring. Our monitoring solution tracks your backup system around the clock, alerting us if any backups fail. In this case, we can remotely log in to the system and resolve the issue immediately.

Enterprise-Level Firewall Protection

To maximize your network security, our enterprise-level firewall and internet traffic filters block all types of threatening intruders including malicious emails and websites. In addition, the system performs deep traffic scans without slowing down your network.

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Isolate & Resolve Issues Faster

Unresolved threats can cause server failure, data loss, and prolonged downtime. Our monitoring solutions are designed to work proactively — not reactively — to instantly detect and prevent emerging problems before they can cause major damage to your system and put your practice at risk.

Routine Virus and Malware Scans

Even if you have antivirus software installed, certain threats can still pass through and infect your computer. Sometimes they can remain in the system undetected for days or even months. Our system performs regular scans on your computers for potential viruses and malware to make sure that your entire system is 100% clean.

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