Our Managed Service model includes 24/7 monitoring and reporting on hardware and software processes, thus minimizing the time needed for research and troubleshoot. We are alerted through an advanced monitoring system that is in communication with all of your devices including servers and workstations.

Regardless of your practice size, today’s dental offices face real threats from cyber criminals. Electronic medical records have a high value in the black market. That’s why many of today’s malicious attacks are becoming more sophisticated and targeted including everything from Viruses, Spyware, Malware, and Ransomware to direct attacks on your network.

Our advanced monitoring & filtering system provides robust network security protection against all types of attacks 24 hours a day, 365 days a year. Our job is to identify problems at early stages and fix them before they can turn into major network outages or data loss. We utilize advanced network traffic filtering which allows us to block certain web content such as personal email, social media and other personal related web access. This way, you can be rest assured that your sensitive patient data is protected at all times.

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24/7 Network & System Monitoring

With our proactive 24/7 network & system monitoring, we can detect harmful problems that could cause system failure or data loss. Therefore, we can take preventive actions against threats before they can cause real damage. Our monitoring center monitors your network, server and all workstations in real-time.

Real-time Network Threat Alerts

We are alerted in real time against the latest blended threats, including intrusions, viruses/spyware, worms, Trojans, software vulnerabilities and other malicious attacks on your network. For example, if our system blocks a virus or any kind of intrusion on your network, we are instantly alerted and can track the user and the computer that initiated the attack.

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Backup System Monitoring

Because backup jobs can stop running at any time for a number of reasons, they need real time monitoring. Our monitoring solution tracks your backup system around the clock, alerting us of backup failures in real time. In this case, we can remotely login and resolve the issue without any interruptions on your backups.

Enterprise-level Firewall Protection

Our enterprise-level firewalls & internet traffic filters are designed to maximize your network safety by blocking all types of threatening intruders including malicious emails & websites. In addition, they perform deep traffic scans without slowing down your network. They can also prevent unauthorized users from accessing sites on your network.

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Isolate & Resolve Issues Faster

Unresolved threats can cause server failure, data loss and prolonged downtime. Our maintenance and monitoring solutions are designed to work proactively (NOT re-actively) in order to instantly detect and prevent emerging problems before they can cause major damage to your system and put your practice at risk.

Routine Virus/Spyware/Malware Scans

Even if you have Antivirus/Spyware protection software installed, certain viruses/threats can still pass through and infect your computer and stay in the system for days or even months. Our system performs regular scans on your computers against potential viruses, malware and spyware in order to make sure that your entire system is 100% clean.

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