We offer dental computer support in Northern Virginia, Maryland and DC. Our highly knowledgeable dental IT specialists are readily available to help you take IT related issues off your mind and focus on growing your business. We have been a reliable IT partner for dental practices of all types and sizes. We offer fast and efficient remote support services and on-site support services as needed.

As a managed service provider (MSP), we assume an ongoing responsibility for 24/7 monitoring, proactive maintenance, and IT support. Instead of following the old-school tradition of break-fix (literally meaning wait until the server, desktops or other critical networking devices fail, then scramble to fix them), a dental practice operating with a managed service provider focuses on the prevention of these issues before they disrupt employees & their patients.

We proactively manage your entire system in order to ensure it’s always up-to-date and performing optimally. We strive to spot problems before you do so we can fix them remotely in a timely fashion. In case you needed a replacement workstation or a server, we will provide a loaner so that your downtime is kept to a minimum. All your IT system components are constantly updated and remotely monitored 24/7.

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Dental Software Expertise

Our dental IT specialists have extensive experience in installing, configuring and supporting most patient management and digital imaging systems including Dentrix, Eaglesoft, Softdent, Dolphin, OpenDental, Dexis, Schick, Carestream, Planmeca, Va-Tech, Gendex and XDR.

Prompt Phone and On-site Response

Our dedicated team of support technicians is readily available to assist and resolve your daily IT issues. Our knowledgeable team can remotely login to your server and fix problems in real time, giving you the peace of mind to focus on your patients and practice.

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Unique Disaster Recovery Solution

Most dental IT companies mainly focus on on-site support services. So when a computer encounters software crashes or major virus/spyware infection, you experience prolonged downtime and resources waiting for a technician to visit your office to reinstall that computer. We tackle this issue by installing our advanced recovery system on your server and all workstations within your dental practice. This way, we can remotely recover a non-working computer, even if it no longer boots in a matter of minutes.

Loaner Computers at No Charge

When you encounter hardware failures, we minimize your downtime by offering loaner computers. Imagine coming to the office to find an operatory or pan computer not turning on. In this case, our technicians will be able to get you up and running with a loaner within minutes of their arrival.

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Fixed All-inclusive Monthly Fees

Break-fix IT can be expensive, especially when dealing with hardware & software failures that result from neglected maintenance. Furthermore, the downtime caused by hardware failure and other disasters could be powerful enough to derail your production for days or even lead to patient data loss. For a low monthly fee you can benefit from all of our services combined including IT support, monitoring and disaster recovery.

Routine Updates and Maintenance

We perform routine software and security updates on your entire system. In addition, we constantly monitor and verify the health of your server, perform remote system and network log checks and regularly run virus/spyware scans. Our fully integrated solutions are designed to ensure that your system is running efficiently and smoothly with minimal downtime.

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Faster Resolution Less Downtime

By using Digital Practice Solutions to manage your IT system, you will save money and experience less downtime.  In addition, you will gain access to our highly knowledgeable dental IT specialists who can help with all of your daily IT issues.  We resolve most of the issues promptly using remote access and our unique DR system, which is installed on all computers at your practice.  This way, we eliminate the need for frequent site visits and guarantee fast recovery of your system.